Privacy policy

Last updated: June 2026

Pelkora is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you visit our store or place an order, we may collect:

  • Personal identification: Your name and email address.
  • Shipping information: Your delivery address.
  • Payment information: Processed securely by Shopify Payments — not stored on our servers.
  • Device and browsing data: IP address, browser type, pages visited, and other standard web log data.
  • Communications: Any information you share when contacting our support team.

2. How We Use Your Information

  • Order fulfillment: To process, ship, and send confirmations for your orders.
  • Customer support: To respond to inquiries and resolve issues.
  • Fraud prevention: To detect and prevent fraudulent transactions.
  • Marketing: If you've opted in, to send promotional emails. Unsubscribe anytime via the link in any email.
  • Site improvement: To understand how visitors use our store and improve the experience.

3. Sharing Your Information

We do not sell your personal data. We share it only as needed to operate our store:

  • Shopify: Hosts our store and processes payments. See Shopify's Privacy Policy.
  • Zendrop: Fulfills your order. Your name and shipping address are shared solely for delivery purposes.
  • Shipping carriers: USPS, UPS, FedEx, or similar — to deliver your package.
  • Legal requirements: When required by law or valid legal process.

4. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some store functionality may be affected.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or opt out of marketing communications. To exercise any of these rights, email support@pelkora.com.

6. Data Security

We take reasonable precautions to protect your data. All payment transactions are SSL/TLS encrypted. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our store is not directed at children under 13. We do not knowingly collect their information. If you believe we have, contact us at support@pelkora.com and we'll delete it promptly.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices — review their policies independently.

9. Policy Updates

We may update this policy from time to time. Changes take effect when posted, with a revised "Last updated" date. Continued use of our store constitutes acceptance.

10. Contact

Questions about this policy? Email support@pelkora.com.